1. Find your UPS zone using the first 3-digits of your ZIP code (brown chart).
2. Find your zone and quantity of plants in your order and shipping cost.
3. Enter your shipping cost on the order form.
UPS GROUND (in our catalog #1, #2, #3 corresponds to gallon sizes)
1 gallon - 6 to 10 in a box plants is the best price for shipping. Limit of 10 per box.
2 gallon - 5-6 plants in a box is the best price for shipping. Limit of 6 per box.
3 gallon - 3 plants is the best price for shipping. Limit of 3 per box.
CONTACT US ABOUT A BOX WITH MIXED SIZES
UPS Zone Chart Originating from 97444 -Use the first 3 digits of your ZIP Code
A NOTE - Shipping of bamboo not hardy to freezing weather or extreme heat may be delayed for improved conditions. Alternative air shipping in our packaging is preferred. Contact us for information.
Contact us for international shipping information for books and tools.
$8 - USPS PRIORITY MAIL Padded Envelope for small tools like drill bits and the Mikihisa folding knife. (Check with us if you are unsure)
$18 - USPS PRIORITY MAIL Medium Flat Rate Box are possible for these combinations:
1 or 2 dwarf, shrub and topped or small size plants
3 or 4 dwarf size.
2 GAL. and COMBINATIONS (probably will need bending or topping)
1, 1 gallon and 1, 2 gallon dwarf or shrub size small plants
1 to 2, 2 gallons dwarf or shrub size small plants
BOOK AND TOOL ORDERS
Multiple tools may require a medium flat rate box of $18.
(Check with us if you are unsure)
$20 - USPS PRIORITY MAIL Large Flat Rate Box is required for Bonsai. One plant per box.
Some potting mix may be removed to reduce weight at our discretion. Hawaii (we cannot ship plants), and Alaska orders are shipped either Priority Mail or 2nd Day Air and usually cost more (Check with us first).
Try to avoid summer shipping if you live in Arizona, New Mexico, and Texas. The heat is often too extreme for plants.
The usual time period from when an order is received until the plants are shipped is 1 to 3 weeks. This time may be decreased by paying with a credit card. Orders received between June 1 and February 1 of each year are shipped on a speedier schedule - weather permitting. Our busy season is February 1 to June 1 of each year. The best selection of bamboo is usually found in January.
All plants are guaranteed to arrive in growing condition. Complaints must be received within ten days of your acceptance of the plants.
P.S. We would be glad to discuss any other questions with you. Our telephone and answering machine number is (541)425-5177